# Pricing — Horcrux

Simple Horcrux pricing: Starter is free, Essential is ৳3,690/month, and every plan has 0% Horcrux transaction fees.

## Current plans

### Starter

- Monthly price: BDT 0
- Active products: 10
- Orders per month: 100
- Staff: 3
- Courier connections: 1
- Horcrux transaction fee: 0%
- 10 active products
- 100 orders / month
- No sales-value limit · 0% Horcrux fee
- 1 GB retained media · 200 first-period uploads (once per owner), then 100/month
- One-time 50-order growth buffer (once per owner)
- Reversible pause after 180 days · 30-day notice
- One free transacting store per owner · extra stores need Essential
- Built-in storefront + cash-on-delivery checkout
- Online payments with your own account · approval required
- One built-in storefront
- 3 members including the Primary Owner
- 1 approved courier connection
- Orders dashboard
- Manual fulfilment
- Analytics + exports
- Basic, non-priority email support

### Essential

- Monthly price: BDT 3690
- Active products: Unlimited
- Orders per month: Unlimited
- Staff: 15
- Courier connections: 4
- Horcrux transaction fee: 0%
- Unlimited products
- Unlimited orders
- No sales-value limit · 0% Horcrux fee
- Built-in storefront + cash-on-delivery checkout
- Online payments with your own account · approval required
- All built-in storefronts
- Custom storefront · not available yet
- 15 staff accounts · 5 roles
- 4 approved courier connections
- Orders + inventory dashboard
- Manual fulfilment
- Analytics + exports
- Email support, triaged by severity

## Starter policy facts

Policy version: 7

### Core Starter allowance

Starter includes 10 active products, 100 successfully placed non-test orders per tenant-anchored monthly usage period, 3 active members including the Primary Owner, 1 eligible courier connection, the Starter theme only, no fixed trial expiry, a 0% Horcrux transaction fee and no processed-sales-value cap.

### One free Starter store

Each Primary Owner/business may have one active, transacting free Starter store. Paid stores and memberships in another merchant's store do not consume that allowance, and recreation, transfer, downgrade, reactivation or plan cycling cannot multiply it.

### Retained media

Starter retains exactly 1,000,000,000 bytes (1 GB decimal) of merchant media. At capacity, only quota-increasing uploads are blocked; existing media, records, checkout and exports remain available.

### Image uploads

Starter permits 100 successful original-image uploads or replacements per monthly period, plus a one-time 100-upload first-period bonus: 200 in the genuine first period, then 100 with no rollover. The bonus is once per owner: a store created by an owner who already used it does not get it again. Deletion does not refund usage, and a replacement counts as a new operation.

### One-time order growth buffer

The first eligible business to reach the normal 100-order limit receives a one-time buffer of up to 50 extra orders in that same period. The buffer is not a recurring 150-order plan, unused orders expire at period end and later periods return to 100. The buffer is once per owner: closing a store and creating a new one does not grant it again.

### Basic email support

Starter includes basic, non-priority email help for setup blockers and product problems through horcrux@dropoutstudio.co. It excludes done-for-you setup, customization, scheduled calls, dedicated onboarding or account management, guaranteed response or resolution times and 24/7 staffing; critical incidents are triaged by severity.

### Reversible inactivity pause

A Starter storefront may enter a reversible inactivity pause after 180 consecutive days without meaningful authenticated, store-specific activity or a new order, only after at least 30 days' advance notice and after unresolved commerce obligations are clear. Activity resets the clock; records, media, dashboard, exports and required after-sales access remain available.

### Expensive-operation protection

Expensive optional operations use scoped abuse and cost protections, bounded retries and deduplication. These controls are not billing caps and do not reduce ordinary selling, checkout, security, transactional notices or exports.

### Notice and future review

New stores follow the Starter terms on this page from the day they are created. Affected existing merchants receive at least 30 days' notice before new restrictive commercial rules, with versioned notice and effective dates. Production notice and migration completion are not claimed here. A future 90-day review will assess genuine production usage; it has not been completed and does not automatically change prices or limits.

Prices and availability are subject to the current public platform contract.
## Canonical sources

[Horcrux public knowledge index](https://horcrux.app/llms.txt)
[Horcrux machine-readable manifest](https://horcrux.app/.well-known/horcrux.json)